Coda ChangeEducation & CommunicationManagementResuscitation

The secret of success in teams is not individual behaviour, it’s team-based.

At the core of every elite team is psychological safety — defined as shared belief in a team environment that permits interpersonal risk-taking.

Risk in this context means the ability to be open, honest, ask questions, seek input, admit mistakes and drive relentlessly towards being better: key behaviours for high performing team leaders and members alike.

Psychological safety in health care is both elusive and difficult to achieve.

Social contagion theory can help explain how each team member can contribute to a study team environment that accelerates group performance.

Be a positive emotional contagion.

Carry the fire.

Chris Hicks

Chris is an emergency physician and trauma team leader at St. Michael’s Hospital in Toronto, and Assistant Professor in the Department of Medicine at the University of Toronto. He is a clinician educator and education research scientist at the Li Ka Shing Knowledge institute, and appointee to the International Centre for Surgical Safety, with a program of research that focuses on simulation-based psychological skills training, human factors and clinical logistics. To that end, he has studied all sorts of peculiar stuff, from mental practice to stress inoculation training, in an effort to help make teams safer and more effective. In 2018, Chris co-created and chaired resusTO, a unique resuscitation-focused simulation conference in Toronto. Chris is the project lead for the Trauma Black Box program, a first of its kind trauma safety and quality improvement endeavour. Chris’ clinical interests include trauma resuscitation, clinical logistics and getting things done in the resus room. Chris is an avid speaker and lecturer, staunch #FOAMed supporter, occasional runner, semi-retired pianist, and proud father of three lunatic boys.

@HumanFact0rz