The pandemic has turned everything on its head and, like with any major catastrophic event, there is an abundance of lessons, take-aways and the new opportunities to be explored in the healthcare setting.
By harnessing the power of digital technology, we are now able to connect with the people from different departments, and open up to new ways to communicate.
Sliding briefing and debriefing into the frontline work- briefing at the beginning of the shift and debriefing at the end, including mental rehearsal- provides the comfort of predictability, which enables us to better cope with the unexpected.
What lessons have you learnt from the COVID-19 pandemic, and what does your new normal look like? Tell us in the comments section below.
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Roger Harris is a senior staff specialist in the intensive care unit at the Royal North Shore hospital and the Sydney Adventist hospital (SAN). He is dual qualified in Emergency Medicine and Intensive Care. Roger is one of the co-founders of SMACC and Coda. He is passionate about education, his five children and especially his beautiful wife Georgie.
Jessica is a Registered Nurse and experienced teacher and educator, in undergraduate and post-graduate settings, using interactive methods to achieve optimal learning outcomes. She has over 10 years’ experience in a range of industry sectors, complex domains and occupational settings. Jessica is active in clinical practice in Intensive Care Nursing and currently leads the Patient Outcomes Improvement Strategy at the John Hunter Hospital.
Jenny Rudolph is a life-long athlete who brings the joy of practice to mastery learning in healthcare education, especially feedback, debriefing, and speaking up.She researches, teaches, and writes about using ”good judgment” in difficult conversations.She serves as the Executive Director of the Center Medical Simulation which is dedicated to improving quality and safety in healthcare through experiential education.
Chris is an emergency physician and trauma team leader at St. Michael’s Hospital in Toronto, and Assistant Professor in the Department of Medicine at the University of Toronto. He is a clinician educator and education research scientist at the Li Ka Shing Knowledge institute, and appointee to the International Centre for Surgical Safety, with a program of research that focuses on simulation-based psychological skills training, human factors and clinical logistics. To that end, he has studied all sorts of peculiar stuff, from mental practice to stress inoculation training, in an effort to help make teams safer and more effective. In 2018, Chris co-created and chaired resusTO, a unique resuscitation-focused simulation conference in Toronto. Chris is the project lead for the Trauma Black Box program, a first of its kind trauma safety and quality improvement endeavour. Chris’ clinical interests include trauma resuscitation, clinical logistics and getting things done in the resus room. Chris is an avid speaker and lecturer, staunch #FOAMed supporter, occasional runner, semi-retired pianist, and proud father of three lunatic boys.