Acute Care MedicineCoda EthicsEmergency MedicineFOAMed LibraryHealth EquityIntensive CareA patient- focussed model for inclusive healthcare

A patient- focussed model for inclusive healthcare.

In this episode, we examine accessibility in healthcare and the limitations to accessing equitable care for all.

We must understand both the limitations posed by a patient’s disability and the predicted accessibility challenges they face.

This requires asking questions about a patient’s disability.

Healthcare accessibility is not only the physical ability to reach care but also the ability to engage and connect holistically with that care.

To truly design a more accessible healthcare system, we need to involve people with accessibility issues right from the start and design new systems, based on them.

Tune in to the podcast or watch the video to better your understanding of what a patient- focussed model for inclusive healthcare looks like.


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Nas Campanella

Nas Campanella is the ABC’s Disability Affairs Reporter. Nas is totally blind and lives with a neurological condition called Charcot-Marie-Tooth (CMT) which means she can’t read Braille. After completing a Communications degree at the University of Technology Sydney, majoring in journalism she started with the ABC as a cadet. Nas has worked as a regional reporter in south eastern New South Wales and then as a triple j newsreader for seven years. In taking on this role, Nas became the first blind newsreader in the world to read and operate the studio for herself live to air. In 2020 she was appointed to the senior national Disability Affairs role.

Jonathan Tang

Jonathan Tang is an early career researcher and clinician with a passion in the field of spinal medicine. Recognised for the ability to contribute thought leadership to the translation of research into clinical practice and the development of patient centred care from the perspective of the person with lived experience. He is currently an Intern at Royal Prince Alfred Hospital. In 2012, Jonathan broke his neck at a trampoline accident resulting in an incomplete C5 tetraplegia. Ironically, he was working as a physiotherapist in rehab at the time.

Jean-Frédéric Levesque

Jean-Frédéric has a Medical Degree, a Masters in Community Health and a Doctorate in Public Health from the Université de Montréal, Canada. He is a Fellow of the Royal College of Physicians of Canada in Preventive Medicine and Public Health. He is a member of the Strategic Analytic Advisory Committee of the Canadian Institute of Health Information and a member of the HealthShare NSW Board.


Gillian Mason

Gillian Mason (she/her), has gained insight into and lost patience with inflexible healthcare systems, managing the demands of two complex chronic diseases and a 15-year career as a physiotherapist, rehabilitation researcher and science communicator. She was born with the genetic connective tissue disorder Ehler’s Danlos Syndrome and developed Chronic Inflammatory Demyelinating Polyneuropathy a decade ago. She is a consumer representative on the Australian Government’s Medical Services Advisory Committee and Health Technology Assessment Consumer Consultative Committee and a passionate advocate for access and inclusion in healthcare. For the University of Newcastle, at Hunter Medical Research Institute, she manages the Stroke Research Register and provides training and mentorship in the involvement of consumers and the community in research. As a clinical research assistant for the Centre for Rehab Innovations, her focus is on developing solutions for delivering individualised, accessible rehabilitation, supported by telehealth and digital health applications.