The pandemic has turned everything on its head and, like with any major catastrophic event, there is an abundance of lessons, take-aways and the new opportunities to be explored in the healthcare setting.
By harnessing the power of digital technology, we are now able to connect with the people from different departments, and open up to new ways to communicate.
Sliding briefing and debriefing into the frontline work- briefing at the beginning of the shift and debriefing at the end, including mental rehearsal- provides the comfort of predictability, which enables us to better cope with the unexpected.
What lessons have you learnt from the COVID-19 pandemic, and what does your new normal look like? Tell us in the comments section below.
This podcast is brought to you by Philips
Roger Harris is a senior staff specialist in the intensive care unit at the Royal North Shore hospital and the Sydney Adventist hospital (SAN). He is dual qualified in Emergency Medicine and Intensive Care. Roger is one of the co-founders of SMACC and Coda. He is passionate about education, his five children and especially his beautiful wife Georgie.
Jessica is a Registered Nurse and experienced teacher and educator, in undergraduate and post-graduate settings, using interactive methods to achieve optimal learning outcomes. She has over 12 years’ experience in a range of industry sectors, complex domains and occupational settings. Jessica is active in clinical practice in Intensive Care Nursing and currently works as an Assistant Professor of Medicine at Bond University.
Jenny Rudolph is a life-long athlete who brings the joy of practice to mastery learning in healthcare education, especially feedback, debriefing, and speaking up.She researches, teaches, and writes about using “good judgment” in difficult conversations. She serves as the Executive Director of the Center Medical Simulation which is dedicated to improving quality and safety in healthcare through experiential education.
Christopher Hicks is an emergency physician and trauma team leader at St. Michael’s Hospital in Toronto, and Assistant Professor and Clinician-Educator in the Department of Medicine at the University of Toronto. He is an education research scientist at the Li Ka Shing Knowledge institute, and appointee to the International Centre for Surgical Safety, with a program of research that focuses on simulation-based psychological skills training, human factors and clinical logistics. He has innovated in several areas of resuscitation and psychological skills, including mental practice, stress inoculation training and the trauma black box program. In 2018, Chris co-created and chaired resusTO, an inter-professional simulation-based resuscitation conference in Toronto with international acclaim. In 2020, he co-founded Advanced Performance Healthcare Design, consulting with hospitals and industry using simulation to inform the design of systems, spaces and teams. Chris is an avid speaker and lecturer, staunch #FOAMed supporter, occasional runner and cyclist, fledgling boxer, semi-retired pianist, and proud father of three lunatic boys.