Dr. Laura Rock is a Pulmonologist, Intensivist and Director of Communication and Teamwork for critical care at Beth Israel Deaconess Medical Center in Boston, MA, an Assistant Professor at Harvard Medical School, faculty for the Center for Medical Simulation and a VitalTalk instructor. Dr. Rock studies and teaches the role of emotion in critical conversations, debriefing, feedback, and interprofessional conflict negotiation. She thinks we can change the world one conversation at a time, when we truly listen, and when we allow for creative and collaborative possibilities. When not teaching or seeing patients in the ICU, Dr. Rock loves to spend time with her family and hike, ski, mountain bike, surf and sing.