Feedback is what we use to guide improvement – it helps correct behaviour and cognitive errors. But even the word ‘feedback’ provokes some emotions. Many of us have had bad experiences giving or receiving feedback. It’s hard. We are vulnerable, particularly about our work – the thing we have invested our time, our money, our weekends, our free time and our identity into. Don’t fret! There are some very simple things we can do to make feedback better and more useful; in this workshop we will give you some practical tips to help you give – and receive – effective feedback.